"This textbook includes definitions for more than 600 industry terms, including 75 that are new to this edition, and several hundred color photos. Students have access to the text's Companion Website and PowerPoint presentations at www.prenhall.com/ninemeier. Numerous supplemental materials are also available for the instructor."--Jacket.

Revised edition of: Hospitality operations: careers in the world's greatest industry, c2005.

Ch. 1.Ch. 2. Ch. 3. Ch. 4. Ch. 5. Ch. 6. Ch. 7. Ch. 8. Ch. 9. Ch. 10. Ch. 11. Ch. 12. Ch. 13. Ch. 14. Ch. 15. Ch. 16. Ch. 17. Ch. 18. Ch. 19. Ch. 20. Ch. 21. Ch. 22. Ch. 23. Ch. 24. Ch. 25. Ch. 26. Ch. 27. Ch. 28. Ch. 29. Ch. 30. Ch. 31. Ch. 32. Ch. 33. Ch. 34. Ch. 35. Domestic or global hospitality positions -- or both? Travel and tourism and hospitality : services for those away from home -- The secret of quality service -- Managers must manage -- Overview : hotels, hotels, hotels! -- Full-service hotels -- Limited-service hotels -- Extended-stay hotels -- Convention hotels and conference centers -- Resorts, timeshares, and condo-hotels -- Overview : profit-making (commercial) foodservices -- Food and beverage operations in hotels -- Upscale restaurants -- Casual-service (midscale) restaurants -- Family-service restaurants -- Quick-service restaurants -- Off-site catering -- Contract management company foodservices -- Foodservices in educational organizations -- Food and nutrition services in healthcare facilities -- Business and industry foodservices -- Vending and office coffee services -- Private club management -- Cruise lines : a close look at resorts on water -- Casino entertainment management -- Sports and recreational foodservices : part of the leisure service market -- Management of amusement and theme parks -- Overview of the entertainment industry -- Professional meeting management -- Exhibition (trade show) management -- Special events management -- Planning your hospitality career -- The job search : your first professional position -- Your first professional position : celebrate success -- Entrepreneur or intrapreneur? -- Domestic or global hospitality positions -- or both?.