This program demonstrates and describes the "four R's" of dealing with violence through recognizing the signals, resolving conflicts, responding quickly, and reporting and documenting after an event--from cover.

RES-NUR DVD 362.110684 VIO 2013 v.2.

Recognizing the signals for escalating agitation and assaultive behavior or criminal intent -- Resolving conflicts by appropriately interacting with a hostile individual -- Responding quickly if the situation is out of your control -- Describing proper reporting and documenting after an event.