For the resident of a long-term care facility, a visual or hearing deficit presents more than a simple communication problem-it interferes with the cherished activities of daily living and self-expression. This program assists caregivers with practical ways to improve communication and help clients stay as productive and independent as possible. Viewers learn to identify the main components of effective communication, recognize age-related hearing and speech problems, understand the challenges related to cataracts and glaucoma, put safety measures in place, and develop effective communication techniques for use with the visually and aurally impaired.

Encoded with permission for digital streaming by Films Media Group on June 01, 2011. Films on Demand is distributed by Films Media Group for Films for the Humanities & Sciences, Cambridge Educational, Meridian Education, and Shopware.

Effective Communication With Patients (1:04) -- Communication, the Essence of Interaction (1:43) -- Visual Impairment (2:00) -- Safety and Visual Impairments (3:20) -- Steps for Effective Communication (2:06) -- Understanding Glaucoma (1:51) -- Communication and Patient Care (4:35) -- Eye Impairment: Eye Damage (1:40) -- Eye Impairment: Cataracts (2:25) -- Communication Skills and Cataract Surgery (4:44) -- Components and Functions of the Ear (3:03) -- Tests for Hearing Loss (2:12) -- Nursing Care Plan and Care Strategies (2:28) -- Hearing Aids (2:26) -- Communication Role Playing (1:50) -- Speech Impairment and Care Strategies (4:44) -- Cognitive Changes (4:23) -- Credits: Improving Communication with the Visually and Hearing Impaired (0:23).