Using scenarios and theory summaries, this concise guide introduces the underpinning theory and concepts required for the development of first-class communication and interpersonal skills in nursing practice.

Previous edition: published by Shirley Bach and Alec Grant, 2015. "Mapped to the 2018 NMC standards" -- Cover.

Understanding communication and interpersonal skills -- Evidence-based communication and interpersonal skills -- The safe and effective practice of communication and interpersonal skills -- Understanding potential barriers to the safe and effective practice of communication and interpersonal skills -- The learning and educational context of communication and interpersonal skills -- The environmental context of communication and interpersonal skills -- Cultural diversity contexts of communication and interpersonal skills -- Beyond technique -- The macro structuring of communication and interpersonal skills -- The micro structuring of communication and interpersonal skills -- The political context of communication and interpersonal skills