Chapters explore principles of communication, patient and family interactions, and communications within and outside of the healthcare system, rounding off with a number of case studies. The approach of utilizing the environment of an emergency department with high stakes conflicts faced every day by medical professionals distinguishes Communication in Emergency Medicine as an ideal resource for Emergency Medicine providers, with lessons which can also be applied in many other settings as well.

Emergency Medicine Communication Principles -- Patient and Family Interactions -- Communication with Providers, Staff, and Personnel Within the Health Care System -- Communication Outside of the Health Care System.