This book uses applications to clarify and understand the complexity of a diverse workforce, and how it can be used as an organizational asset. This edition covers the forces acting for and against the shift to a more diverse workforce and the application of the theories and practices that lead to inclusive management. For HR professionals to understand the complexities of organizational change and management practices that will encourage and promote the inclusion of diverse workers.

section I. A framework for understanding individual perspectives of diversity -- Introduction to section I -- 1. Diversity! / Jeanne Aurelio, Christopher Laib -- 2. Redefining diversity / R. Roosevelt Thomas, Jr. -- 3. I am... / M. June Allard -- 4. Increasing multicultural understanding : uncovering stereotypes / John R. Bowman -- 5. Body ritual among the Nacirema / Horace Miner -- 6. Exploring diversity in your organization / Carol P. Harvey -- 7. The emotional connection of distinguishing differences and conflict / Carole G. Parker -- 8. White privilege and male privilege : a personal account of coming to see correspondences through work in women's studies / Peggy McIntosh -- section II. A framework for understanding social identity perspectives on diversity -- Introduction to section II -- 9. Are African Americans still experiencing racism? / Joyce McNickles, Carlo M. Baldino -- 10. Inventing Hispanics : a diverse minority resists being labeled / Amitai Etzioni -- 11. To be Asian in America / Angela Johnson Meadows -- 12. A world view of cultural diversity / Thomas Sowell -- 13. Cultural transmission today : Sowell revisited / M. June Allard -- 14. Negotiating : the top ten ways that culture can effect your negotiation / Jeswald W. Salacuse -- 15. Negotiations, BWA discovers the Indonesian way / M.E. (Pete) Murphy -- 16. Interpreting intercultural communication at a business meeting / Arthur Shriberg, Richa Kumari -- 17. How Canada promotes workplace diversity / Marc S. Mentzer -- 18. Women in the workforce : how far have they come? / Gina Colavecchio -- 19. Women in leadership positions / Deborah L. Larsen -- 20. The power of talk : who gets heard and why / Deborah Tannen -- 21. Is this sexual harassment? / Carol P. Harvey -- 22. The negative consequences of male privilege / Steven Farough -- 23. Does social class make a difference? / Carol P. Harvey -- 24. Social class diversity / Colleen A. Fahy -- 25. Generational diversity scenarios in the for-profit and nonprofit sectors / Diane M. Holtzman, Evonne J. Kruger, Charles D. Srock -- 26. Organizational innovations for older workers / Carol P. Harvey -- 27. Religion, culture, and management in the new millennium / Asha Rao -- 28. Religion and work / Carol P. Harvey -- 29. Musical chairs / M. June Allard -- 30. The employee who couldn't... / Michael M. Harris -- 31. Progress and backlash : making sense of lesbian, gay, bisexual, and transgender issues in the workplace / Gerald Hunt -- 32. The Cracker Barrel restaurants / John Howard -- 33. Appearance and weight inclusion issues in the workplace / M. June Allard -- 34. Choosing the board / M. June Allard -- 35. Media messages / M. June Allard -- 36. Being an only : a field assignment / Carol P. Harvey -- 37. Diversity challenges in tomorrow's organizations : the symposium / Pamela D. Sherer -- 38. Decisions / Carol P. Harvey -- section III. A framework for understanding organizational diversity and inclusion -- Introduction to section III -- 39. The inclusion breakthrough : unleashing the real power of diversity / Kristina A. Bourne -- 40. Responses to the changing work force : human capital and strategic issues / Carol P. Harvey -- 41. The ethics of workplace diversity / Jeanne McNett -- 42. Ethics and diversity : applications in the workplace / M. June Allard -- 43. The Pitney Bowes case : a legacy of diversity management / Carol P. Harvey -- 44. What happened at Coca-Cola? / Carol P. Harvey -- 45. The U.S. Air Force Academy : organizational culture and diversity issues / Egidio A. Diodati -- 46. Fairfax Metropolitan Hospital : the candidate / M. June Allard -- 47. Evaluating diversity and inclusion in the real world : conducting a diversity audit / Carol P. Harvey -- section IV. Resources for teaching and learning about diversity -- 48. Pre-course diversity assessment / M. June Allard -- 49. Pre course-checking perceptions / Carol P. Harvey -- 50. Seeing and valuing diversity issues through film / Joseph E. Champoux -- 51. Post-course diversity assessment / M. June Allard -- 52. Post course-checking perceptions / Carol P. Harvey.