"This updated edition is a comprehensive and concise guide to performance improvement in healthcare. It describes the management engineering principles focused on designing optimal management and information systems and processes. Case studies and examples are integrated throughout all chapters."--Provided by publisher.

Quality and Quality Management -- Strategy and Performance Management -- Performance Management Methods and Tools -- Developing New Quality Teams -- Project Management -- Process Redesign -- Big Data, Predictive Modeling, and Collaboration -- Analytics in Healthcare Organizations -- Population Health Management -- Future of Quality Improvement.