This six program series is available on one DVD, and focuses on critical thinking skills, such as how to properly respond to realistic but difficult workplace situations, and the "softer" skills, such as communication and patient education. Demonstrates how to apply critical thinking to solve some of the key legal, ethical, and professional challenges encountered in medical assisting program.

CIRC # 226.

Professionalism and career planning -- Communication skills -- Legal and ethical issues -- Patient education -- Insurance and coding -- Medical assessment in the physician's office.