The book pesents basic theory and concepts of animal behaviour; supplies practical protocols for behaviour problems in dogs and cats; lists sample questions to ask pet owners; presents information on problem prevention. Also includes professional roles, limits, and choices; communication skills, a crash course in animal learning; specific behaviour problems; dilemma of euthanasia for behaviour problems; and guidelines for use of psychotropic drugs.

Intervening effectively and appropriately in behavior cases: professional roles, limits, and choices -- Communication skills -- Crash course in animal learning- and why you need it -- Problem prevention for puppies and new adult dogs -- Problem prevention for kittens and new adult cats -- Response protocol for behavior problems -- Elimination and urine-marking problems in dogs -- Destructive behavior in dogs -- Canine escape problems -- Barking problems in dogs -- Fears and phobias in dogs -- Canine aggression problems -- Elimination and urine-marking problems in cats -- Feline scratching and other types of destructive behavior -- Feline aggression problems -- Fear and anxiety behaviors in cats -- Dilemma of euthanasia for behavior problems -- Guidelines for the use of psychotropic drugs for behavior problems.