Revised edition of: Basic guide to veterinary hospital management / John B. McCarthy. 2nd ed. 1995.

Ch. 1. What You Need to Know about Management -- Ch. 2. What Does It Take to Be a Manager? -- Ch. 3. Personnel Management -- Ch. 4. The Employment Cycle -- Ch. 5. Employment Laws -- Ch. 6. Reception and Front Desk Procedures -- Ch. 7. Hospital Revenue and Financial Control -- Ch. 8. Accounting and Bookkeeping -- Ch. 9. Medical Records -- Ch. 10. Inventory Control and Management -- Ch. 11. The Human-Companion Animal Bond -- Ch. 12. Marketing Your Veterinary Practice -- Ch. 13. Using the Computer.