"Triage Protocols for Nurses is a resource to assist health care professionals make quick and effective decisions based on limited information using an algorithmic approach"-- Provided by publisher.

Introduction: Practicing Telephone triage safely -- Triage roles and responsibilities -- Protocol structure -- Using protocols safely -- Medical-legal safeguards -- Tips for practing safe telephone triage -- Documentation -- Strategies to help ensure a quality telephone triage system -- Neurologic and head problems -- Eyes, ears, nose, and throat problems -- Back/Neck problems -- Chest/Cardiovascular problems -- Respiratory problems -- Gastrointestinal problems -- Genital/Obstetrics and gynecological problems -- Urination problems -- Limb (Arm/Leg) problems -- Skin problems -- Chronic and infectious diseases -- Behavioral health problems -- General problems -- Pediatric-specific problems.