About the authors -- Preface -- Acknowledgments -- 1. Dynamic health care environments -- 2. Health care operational inefficiencies: costly events -- 3. Digital transformation needs to measure nursing and midwifery care demands and workloads -- 4. Nursing and midwifery work measurement methods and use -- 5. Identifying skill mix needs -- 6. Nursing and organizational models of care -- 7. Staffing resource allocation, budgets and management -- 8. Workforce planning -- 9. Digital health ecosystems: use of informatics, connectivity and system interoperability -- 10. A digital transformation strategy enabling nursing data use -- 11. Measuring health service quality -- 12. Residential and community care management -- 13. Current and future vision -- Appendix 1. Case study 1: Patient Assessment and Information System (PAIS): work measurement research and workload measurement methodology -- Appendix 2. Case study 2: Design, development and use of the TrendCare system -- Index.