Textbook for MGT 312 Diversity and Team Building MGT312.

I. Group & Team Communication Overview -- 1. Introducing Small Group Communication -- II. Forming Groups -- 2. Understanding Group Formation -- 3. Identifying Group Roles -- 4. Establishing and Maintaining Group Norms -- 5. Working in Diverse Teams -- 6. Negotiating Power in Groups -- III. Sustaining Groups -- 7. Cultivating a Supportive Group Climate -- 8. Navigating Group Conflict -- 9. Confronting and Preventing Social Loafing -- 10. Making Decisions in Groups -- 11. Engaging in Group Problem-Solving -- 12. Identifying Leaders -- 13. Leading in Groups -- IV. Putting Group Communication Skills into Practice -- 14. Facilitating Group Meetings -- 15. Enhancing Creativity in Groups -- 16. Presenting as a Group.