"The text will assist in facilitating teaching a structured approach to problem solving and decision making in undergraduate or graduate level case study, experiential learning, problem solving and management decision-making courses. Example courses include management courses, internship and residency project courses, capstone project courses, consulting project courses, and case competition courses or preparation. The Problem Solving Method is applicable whether the situation to which it is being applied is ·real-world· project or a simulated case study in the classroom"-- Provided by publisher.

The Problem Isn't Always What It Seems -- The Problem Solving Method -- Comparison of Problem Solving Methods -- Management and Leadership Competencies of the Problem Solving Method -- Practice Define Step D1 : Situation and Scope -- Practice Define Step D2 : Stakeholders, Difficulties and Problem Areas -- Practice Define Step D3 : Issue Statements and Problem Statement -- Define Phase Activity Key -- Practice Study Step S1 : Root Causes and Alternative Solutions -- Practice Study Step S2 : Decision Criteria, Research, and Findings -- Practice Study Step S3 : Conclusions -- Study Phase Activity Key -- Practice Act Step A1 : Recommendations and Milestones -- Practice Act Step A2 : Communication Strategy and Consensus Building -- Practice Act Step A3 : Implementation and Monitoring -- Act Phase Activity Key -- Operations and Quality Cases -- Strategic Healthcare Cases -- Population Health Cases -- Long Term Care Cases.