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The new world of work : people leadership in the digital age
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Title
The new world of work : people leadership in the digital age
Call No
EBOOK HF5549.5.T33
Edition
1st.
Digital Link
Please click here to access
Authors
Biswas, Bashker, 1944-
Garrison, William
Ramirez, Robert L.
Subjects
Personnel management--Technological innovations.
Management information systems.
Leadership.
Organizational change.
Language
English
Published
London : Routledge, 2022.
Publication Desc
1 online resource.
ISBN
9781000782516
(ePub ebook) :
Availability Summary MARC Reviews Cover Image Additional Info
Content Note
Chapter 1: History of Human Capital Management
Dr. Bashker Biswas
The Industrial Revolution and the History of Labor Management
Personnel Management
Human Resource Management
Human Capital Management 
A Company's Most Valuable Asset
Accounting for Intangibles -- From Human Resource to Human Capital
Vast Improvements in Productivity Due to The People
Fleeting Intangible Assets and the Need for Retention
Chapter 2: The Changing Nature of Work
Dr. Bashker Biswas
The Changing Nature of Work
Technology and the Changing Nature of Work
The Fourth Industrial Revolution -- Automation and Workforce Diversity
Globalization
Technology as a Disruptor
The "Reskilling" Challenge
Predicting Reskilling Needs
Today's Skills Gap
Can the Humans Do It?
Assessing Human Capital
High Touch in a High-Tech World
Decomposing Jobs and Skills Inventories
Interoperable Learning Record
Temporary Work
Remote Work
Automation and the Changing Nature of Work
Chapter 3: The Changing Nature of the Employment Contract
Professor William Garrison
The Current Employment Contract
Employee Engagement -- Time for Change
Baby Boomer Loyalty and the Promise of a Pension
Gen X -- The Individual That Cannot Be Defined But Still Wants Paradise
The Millennial Experience!
Millennial Mindset and The Happiness Formula
Gen Z and the Quest for Stability and Relationships
Attracting and Retaining Talent in a Diverse World of Work
Great Place to Work for Millennials
Top Industries for Gen Z
Structure and Formation of New Employment Contract
Option 1: Traditional Approach
Option 2: Contractor Approach
Option 3: Purpose-Driven Approach
Millennials and Gen Z are the Future of the Workforce
Final Thoughts on Managing Millennials and Gen Z Workers
Chapter 4: The Changing Nature of Workforces and Employment Categories
Professor William Garrison
Workforce Definitions
Unemployment Categories
Current Workforce Terms and What's Missing
Employees
Self-Employed
Unpaid Family Employees
"Gig Workers"
Labor Force by Age
Current Employment Categories
Why They are Becoming Obsolete
Grey-Collar Work: Why Blue-Collar and White-Collar Labels are No Longer 
Appropriate
New Employment Categories
Contingent Worker
Flexible Worker
"Gig Worker"
Opportunities and Benefits of New Employment Structure
Chapter 5: The Changing Nature of Employee Relations and Working Conditions
Professor William Garrison
Current Employee Relations
Motivation Theories
Maslow's Hierarchy of Needs (1943)
Equity Theory (1963)
Herzberg's Two-Factory Theory (1964)
Expectancy Theory (1964)
Goal-Setting Theory (1968)
Self-Determination Theory (1985)
Five Sources of Power
Boss-Subordinate Relationship
Hierarchical Structure
Organizational Structures and Strives Towards Improving Employee Relations
Functional Org Charts
Divisional Org Charts
Matrix Systems
Project Management  Special Assignments
Flattening the Org Chart
Current Working Conditions
Role of Unions
Role of OSHA 
Role of Technology  AI Systems
Administrative Functions of Management Now Performed by Software
Management Dashboards
Tyranny of the Metrics
International Business -- Reducing Travel
Air Travel Has Changed
Technology for Flying After Corona
Telecommuting
Virtual Teams
Remote Work Before Corona
Remote Work After Corona
Chapter 6: Managing Human Resources in the "Gig Economy"
Professor William Garrison and Dr. Bashker Biswas
Who are "Gig Workers"?
"Gig Worker" Mindset
The Strategic Importance of "Gig Workers"
Human Resources Processes Need to be Different
"Gig Worker" Employment Contracts and Legal Status
"Gig Workers" and Human Capital Acquisition (Staffing) Processes
"Gig Worker" Compensation and Benefits
Performance-based Pay for "Gig Workers"
Early Delivery Bonus
Cost Savings Bonus
Quality Bonus
Retention Bonus
Consultation Stipend
"Gig Worker" Training and Development
Online e-Learning Portals
Modified Employee Relations for "Gig Workers"
Integrating "Gig Workers" into the Company Culture
How HR Can Benefit from "Gig Workers"
Chapter 7: Managing the Remote Employee
Dr. Robert Ramirez
Benefits of a Remote Workforce
Challenges of Remote Working
Remote Issue #1 -- Lack of Face-to-Face Supervision
Remote Issue #2 -- Lack of Access to Information
Remote Issue #3 -- Social Isolation
Remote Issue #4 -- Work from Home Distractions
Strategies for Managing the Remote Employee
Strategy #1 -- Clarify Goals
Strategy #2 -- Schedule Regular Virtual Meetings
Strategy #3 -- Humanize Good Communication, Not Products
Strategy #4 -- Help the New Work Environment to Become the Norm
Strategy #5 -- Track your Employee's Progress
Strategy #6 -- Increase Employee Recognition
Work from Home Software for the Remote Employee
Chapter 8: Corporate Cultures in the Digital Age
Dr. Robert Ramirez
Corporate Cultures and Cultural Intelligence in the Digital Age
National Cultural Differences
Workplace Involvement
Global Collaboration and Cultural Intelligence
Multigenerational Workforce
Corporate Culture and Religion
Avoiding Ethnocentrism and Prejudice
Corporate Culture Evolution from the Industrial Revolution
The First Industrial Revolution -- The Manufacturing Age
The Second Industrial Revolution -- The Technological Revolution
The Third Industrial Revolution -- The Information Age
Today's Fourth Industrial Revolution -- The Digital Age
Corporate Culture Disruptors of The Digital Age
Digital Communities
Digital Collaboration with "Gig Workers" and Contractors
Globalization and a Diverse Workforce
Cultural Intelligence -- The Key to Thriving in The Digital Age
Early Culture and Intelligence Theory
Multidimensional Construct Theory
Current Cultural Intelligence Theory
Generations in the Workforce Theory
New Opportunities for H.R. Professionals
Building High-Performance Teams (Virtual Teams)
Managing the Digital Environment
Solutions and Problem Solving
How to Recognize, Avoid, and Stop Stereotype Biases and Threats
Recommendations for Practice
Recommendation #1 -- Help Your Workforce Explore their Own Cultural Beliefs
Recommendation #2 -- Help Your Workforce Understand Other Cultures
Recommendation #3 -- Help Your Workforce by Using Reverse Mentoring
Recommendation #4 -- Help Your Workforce by Using C.Q. Assessment Tools
Succeeding in Today's Global Marketplace
Chapter 9: Organizational Behavior in The Digital Age
Dr. Robert Ramirez
Organizational Behavior
Organizational Citizenship Behavior (OCB)
Pre-Digital Era Theories Leading to the Current Motivational Theories
Taylor Scientific Management Theory
Elton May and the Hawthorne Studies
Maslow's Hierarchy of Needs Theory
Herzberg's Motivating Factors Theory
Motivation in The Digital Age
Leadership Theories Before The Digital Age
Autocratic Leadership
Participative (Democratic) Leadersh.